Group Class Rules:
• WE EXPECT YOU TO DO YOUR HOMEWORK
• Always keep dogs at least four feet apart.
• Do NOT allow dogs to play, or to sniff each other when you come to training or before or after
class when you are on class grounds. This is not a social experience for the dogs, but rather the
dogs learn to work and behave around other dogs. Keep a distance of 4-5 feet apart.
• You MUST maintain control of your dogs at all times. Those who are incapable of controlling
their dogs will be asked to get a different handler.
• No children under the age of 12 are to handle dogs in class. They are welcome to watch, but
must remain seated.
• Respect everyone's personal space, both dog and human.
• Pick up after yourself and your dog (bring bags). Dog waste MUST be thrown in the garbage
outside the building.
• If your dog has an accident inside the building, you are responsible for cleaning it up.
• Do not bring sick dogs or females in heat to class. However, handlers should continue to attend
in order to keep up with the assignments.
• No smoking allowed during class.
• Remember to wear proper clothing for training - we will be moving around, so comfortable
shoes and clothes that do not interfere with the dog’s work.
• Do not feed your dog right before coming to class, if you must feed him/her do it at least 2-3
hours before, or feed when you get home after class.
• Walk (Potty) your dog before you leave home and right before you come inside. This gets them
• Please be prompt and attend class regularly. Check in with the instructors. Notify them if you
are unable to attend class. Class starts at the allotted time, if you are late, you will be disrupting
the lesson. If you are consistently late, marks will be docked from your final test.
• Make up classes are NOT available unless otherwise stated. Basic Class and Puppy Class will
have video homework to reference back to. DO NOT rely on this as your lesson - attention in
class is required.
• Use a properly fitted training collar. Collars should be snug and the dogs SHOULD NOT be able
to back out of them. You will only receive one warning on this.
• Make sure that your dog is secured in their training equipment before arriving to class. DO NOT
suit them up after you arrive.
• No refunds after the first session, The only exception being dog/handler injury or dog/handler
• If your dog can not handle a group environment due to behavioural issues, you will be asked to
continue with private training (at the private training rate).
• Abuse will NOT be tolerated and you will be asked to leave.
• You absolutely MUST be able to take instruction and understand that our rules and instruction
are in place for your safety and your dogs safety, as well as for the reduction of stress levels in
both dog and owner. We run a class like any other school class, and we try our best to make
sure that everyone gets the help that they need and deserve, however, those who are disruptive
or combative will be asked to leave and not return, no refund offered.
• Don’t train when you are angry.
• Don’t train in the heat of the day.
• Stop training if you get frustrated, take a break and go back to it later.
• End every training session on a good note with something that you know your dog can be
successful at doing.
• Think positive. Be enthusiastic; make training fun for your dog by being happy.
• Remember, even if your dog gets it wrong, you must praise/reward your dog when they finally
get it right.
• Be consistent in your training. Don’t punish your dog for doing something one day, and then
allow him to get away with it at other times.
• Remember to use a firm but calm tone of voice when giving commands.
• Make training fun, especially for puppies - intersperse with play and even agility.
• The more uptight, animated, anxious, out of control you are, the more your dog will be.
• Do not shout at your dog.
• Practice, practice, practice - training is only as good as you, the owner, make it. We are not
training your dog, we are teaching you how to train your dog, so the efforts you make will be
reflected in your dogs responses.